Evertrack

Security

Control access. Keep the record of change.

Role permissions, assignment controls, audit history and multi-factor authentication support how information is handled.

Connected from the start

The details your team needs. Together in one place.

Access by role and assignment

Staff see the people they are assigned to support, with access shaped by role.

Audit history

An audit trail records who did what and when.

Two-step sign-in

Multi-factor authentication adds a second check at CMS sign-in.

Permissions for the work people do

Managers choose who can open each area of the system. Assignment controls help keep personal records available to the staff supporting that person.

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Preserve important records

Signed policy acknowledgements are locked once signed. AI notification drafts use initials rather than names, and AI drafting can be disabled in organisation settings.

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Questions and answers

Evertrack is care management software for CQC and Ofsted registered services. Care staff record on an iPhone app, and managers and leaders work in the browser-based CMS. Care records, staff, rotas and finance sit in one system.

Supported living services, residential care homes and children's homes. Evertrack supports the CQC Single Assessment Framework and, for children's homes, the Ofsted Quality Standards, Reg 44 visits and Reg 45 reviews.

AI only prepares drafts, such as regulator notifications, risk reviews and Reg 45 narratives. A person checks and approves every one. Notification drafts use initials, not names, and your organisation can switch AI drafting off in settings.

Yes. Care staff use the Evertrack iPhone app for hourly logs, medication, incidents and safeguarding alerts. The CMS runs in a web browser, with desktop alerts for managers.

Access is set by role and by assignment, so staff only see the people they support. Every change is recorded in an audit trail, and multi-factor authentication protects sign-in.

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