Raise concerns from the app
Care staff can report incidents while working with the people they support.
Incident management
Turn an incident report into a clear next step
Record incidents, review the circumstances and keep follow-up work connected to the original event.
Connected from the start
The details your team needs. Together in one place.
Give managers visibility
Desktop alerts help bring concerns to the leadership team.
Keep the evidence connected
Retain the event record and its follow-up in the same system.
Review before acting
Where an event may require a regulator notification, Evertrack can prepare a draft for a manager to check. The manager makes the decision about what to report.
Explore the platformLearn from the record
Incident reporting and audit evidence help the service review concerns and track improvement work.
Explore the platformQuestions and answers
Evertrack is care management software for CQC and Ofsted registered services. Care staff record on an iPhone app, and managers and leaders work in the browser-based CMS. Care records, staff, rotas and finance sit in one system.
Supported living services, residential care homes and children's homes. Evertrack supports the CQC Single Assessment Framework and, for children's homes, the Ofsted Quality Standards, Reg 44 visits and Reg 45 reviews.
AI only prepares drafts, such as regulator notifications, risk reviews and Reg 45 narratives. A person checks and approves every one. Notification drafts use initials, not names, and your organisation can switch AI drafting off in settings.
Yes. Care staff use the Evertrack iPhone app for hourly logs, medication, incidents and safeguarding alerts. The CMS runs in a web browser, with desktop alerts for managers.
Access is set by role and by assignment, so staff only see the people they support. Every change is recorded in an audit trail, and multi-factor authentication protects sign-in.
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